This course provides comprehensive knowledge and practical skills in understanding, managing, and resolving conflicts within individual, group, organizational, and community settings. It examines the nature, causes, and dynamics of conflict, as well as its implications for social relationships, service delivery, and community development.
Learners will explore conflict theories, negotiation and mediation techniques, peacebuilding strategies, and the role of social workers in fostering harmony and cooperation. Emphasis is placed on culturally responsive, ethical, and sustainable approaches to conflict resolution that strengthen social cohesion and promote positive change.
The course adopts a participatory learning approach, combining lectures, group discussions, simulations, role plays, and fieldwork to equip learners with real-world competencies. By the end of the course, learners will be able to analyze conflict situations, develop intervention strategies, facilitate dialogue, and implement community-based peace initiatives effectively.